Privacy Policy

1. Who We Are

SendFi is operated by SparkTech Solutions Corporation, a Delaware corporation, located at 169 Madison Ave, New York, NY, United States. Contact us at support@sparktech.lat.

2. Relationship with Bridge

We partner with Bridge (Bridge Building Inc, Bridge Building Limited, and Bridge Building Arx LLC) to provide underlying financial infrastructure such as KYC/AML verification, accounts/wallets, and payments. For data you provide within Bridge’s onboarding or transaction flows, Bridge acts as an independent data controller and processes your information under its own privacy policy. SendFi only accesses the minimum data necessary to operate the App (e.g., status and references).

For details on Bridge’s practices, visit bridge.xyz.

3. Information We Collect

3.1 Information You Provide

• Name, email, phone number, country of residence
• Language and preference settings
• Feedback or messages you send to us

3.2 Information Collected Automatically

• Device information (model, OS and version), app version
• IP address and approximate location
• Log data, timestamps, crash/error reports
• Usage analytics (screens viewed, taps, feature interactions)

3.3 Information Processed by Bridge

• KYC/identity data (ID document, selfie, DOB, address, tax info)
• Transaction and account data (balances, transfers, counterparties)
• Compliance data (sanctions screening, risk/fraud analysis)

Bridge processes this data under its own privacy policy and applicable financial regulations.

4. How We Use Your Information

• Operate, maintain, and improve the App and Services
• Provide support and respond to inquiries
• Send important updates and security notifications
• Analyze usage to improve reliability and user experience
• Comply with legal obligations and protect our rights and users

5. How We Share Information

• With Bridge: to enable KYC, accounts/wallets, and payment operations.
• With service providers: hosting, analytics, security, email/push (under data processing agreements and only as needed).
• With authorities: where required by law, regulation, subpoena, or court order.
• With your consent: when you explicitly authorize it.
• Business transfers: in mergers, acquisitions, or restructuring with confidentiality safeguards.

Third parties must handle your data securely and only for authorized purposes.

6. International Data Transfers

We may store and process information in the United States and other countries. We take reasonable steps to ensure appropriate safeguards for cross-border transfers in compliance with applicable laws.

7. Data Retention

• Account/App data: retained while your account is active or as required by law.
• Technical logs and analytics: typically kept for 6–24 months.
• Bridge KYC/AML and transaction data: retained per regulation (generally 5–10 years).

When no longer needed, data is deleted or anonymized.

8. Security

We use administrative, technical, and physical safeguards (e.g., TLS encryption, access controls, secure storage). No method is 100% secure. You are responsible for keeping your credentials and device secure.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, and request portability. To exercise these rights, contact support@sparktech.lat. If your data is held by Bridge, we will help route your request to them.

10. Account Deletion

You may request deletion in-app (if available) or by contacting support@sparktech.lat. Certain data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention, audits, regulatory obligations).

11. Cookies, SDKs & Device Permissions

• Mobile SDKs for analytics, crash reporting, and push notifications.
• Website cookies (if you visit our site) to improve navigation and performance; you can control cookies in your browser settings.
• Device permissions: camera (for identity verification via Bridge when you initiate it) and push notifications. You can revoke permissions in your device settings.

12. Minors

The Services are intended for users 18 years or older. We do not knowingly collect data from minors. If you believe a minor has provided information, contact us to remove it.

13. Changes to This Policy

We may update this Policy periodically. Material changes will be communicated via in-app notice or email. The updated Policy is effective when posted.